“GKL are noticeably a smaller company than some of the market leaders, and this was a factor which I found appealing. I have experienced first-hand the problems caused by dealing with large companies who have high turnovers of staff and an impersonal approach to business. The structure of GKL’s organisation is such that many core functions are handled through one or two nominated people, thus allowing us to build up good working relationships and giving us quick and easy access to the information we need.”