March 24th, 2020
Following current UK Government guidelines all our offices are now temporarily closed to all visitors with immediate effect, and until further notice. However, we will continue to answer all calls, emails and enquiries as normal.
We have made arrangements for home working wherever possible, and we can endeavour to answer your queries and take forward orders.
GKL/WVL is closely monitoring the Coronavirus situation and following all relevant advice from Public Health England, NHS and WHO.
The safety of our employees, customers and public remain paramount and additional health and safety precautions have been implemented.
All vehicle collections and deliveries are suspended until further notice. Contactless deliveries and collections will only be carried out where absolutely essential for key workers, or to support individuals in need, and only upon receipt of a UK Governmental letter of authority.
These are unprecedented circumstances and we will do whatever we can to answer your queries, and update our notice according to UK Government advice.
FCA REGULATED Contracts– Attention All Regulated Customers Only (ie. If you have signed a contract as an Individual and NOT a limited company)
Under new FCA rules, if your income and ability to pay is impacted short term due to coronavirus you are entitled to ask us for up to 3 months payment deferral on your vehicle contract, but with the condition that the payments deferred are later made good. If you wish to consider this, please contact us via email on [email protected] so that we can look at your situation and advise you on all the implications.
NB. Your account must have been fully up to date prior to commencement of lockdown for you to request a deferral under this cashflow concession.
On behalf of us all, we would like to thank the NHS for everything they are doing to support the nation at this time.
Thank you for your understanding